Lifetime limited Warranty

lifetime edge chip limited warranty

All breakage or chipping caused by abnormal/abusive use (or "mishandling"), is excluded from the warranty. Tuxton China Inc. reserves the right to determine whether or not the chipping is from normal usage or the result of mishandling. This warranty does not cover any other type of breakage.

To receive replacement under this warranty, claims should be submitted to:

Claims must be submitted with the chipped items and a copy of the authorized Tuxton China Inc. dealer invoice. Return freight is the responsibility of the customer. No collect shipments will be accepted. Replacements will be shipped freight prepaid. Please allow four to six weeks for delivery.

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LIFETIME WARRANTY

Tuxton Pro Cookware takes great care and consideration in developing and manufacturing items that you'll love and quality is the number one priority at Tuxton. We are truly doing our best to give you the best!

We stand behind that by offering a LIFETIME warranty to the original purchaser against manufacturing defects in materials and workmanship, under normal usage and handling conditions when stated use and care instructions are followed, with the exception of nonstick coatings, which are warranted for a period of 120 days from the date of purchase by the end user. To be valid, a warranty claim must be asserted during the applicable warranty period. Tuxton Pro Cookware will replace or provide an equivalent substitute on a one-for-one basis at no charge, excluding shipping and handling, for any items found upon examination to be defective.

THIS WARRANTY DOES NOT APPLY TO PRODUCTS PURCHASED FOR PERSONAL, FAMILY, OR HOUSEHOLD USE.

Any damage caused by accident, neglect, or otherwise abnormal/abusive use (or "mishandling"), is excluded from the warranty. Tuxton Pro Cookware reserves the right to determine whether or not the damage is from normal usage or the result of mishandling. This warranty is non-transferable and is only valid to the original purchaser. It is NOT valid for items that have been altered, were giveaways, prizes, raffles, re-sold, donated, promotional gifts, or in any other case where you are not the first and original owner. All credits and exchanges are issued at the discretion of Tuxton Pro Cookware.

LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES WILL TUXTON BE LIABLE TO THE ORIGINAL END USER OR ANY THIRD PARTY FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF THE SALE OR USE OF THE PRODUCTS, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF USE OR LABOR COSTS.

To receive replacement under this warranty, claims should be submitted to:

Claims must be submitted with the defective items and a copy of the authorized Tuxton Pro Cookware dealer invoice. Return freight is the responsibility of the customer. No collect shipments will be accepted. Replacements will be shipped freight prepaid. Please allow four to six weeks for delivery.

About NSF Certification:

Tuxton is proud to announce that Tuxton Pro Cookware is certified by NSF International, a leading global independent public health and safety organization. As a leader in safety standards and quality, NSF International offers independent, science-based third-party certifications that show a company's adherence to a benchmarked set of quality standards. To receive certification, Tuxton passed a stringent evaluation. To demonstrate a continued commitment to food safety and the quality of its brand, Tuxton has also agreed to annual unannounced manufacturing facility audits to verify ongoing conformance to the standard.

To search for NSF certified food equipment, components and materials, visit: http://info.nsf.org/Certified/Food/.

All items are NSF Certified and made without toxic chemicals. For PFAS disclosures please click here.

For PFAS regulatory information, visit: http://www.tuxton.com/PFAS